Quality management refers to all organizational measures which serve to improve process quality and thus product quality. There are various quality management norms, e.g. ISO 9001, for quality assurance. A company can go through a certification process and, after passing an external audit, will receive a certificate as per ISO 9001 through independent certification authorities.
INPROCON is certified as per ISO 9001 as a company with a quality management system. The need for a certified quality management system is recognized by more and more companies that wish to ensure a high level of process quality within the company. INPROCON is able to support the introduction of a quality management system and accompany this process.